CRM

Kriti LIMS CRM is a Software tool to manage total functional aspects of Customer Relationship and improve efficiency of Laboratories. KRITI CRM is an Integrated Solution to win and retain Customers in the competitive Business environment through efficient Management of Support, Services, Sales, Marketing, Public Relations, Accounts Receivable, Payable, Office Administration and Order Management Functions. Kriti LIMS CRM permits you to quickly access Information on multiple Dimensions by connecting Divisions, Subsidiaries, Regional Labs, Collection Centers and Entities to a Universally Accessible Central CRM Server to monitor Customer Relationship Functions, Performance, and Activities and increase Customer Satisfaction.

 CRM Customer Relationship Management Modules also helps to maintain Records pertains to Chemical/Reagent Inventory, Personnel and Equipment Management, Calibration schedules and Records Maintenance etc. Kriti LIMS CRM helps the Users to create several Reports using built-in Database queries Tool, with minimal effort and knowledge of the Kriti LIMS Database Structure. Ad-hoc, Regular and Routine MIS Reports, Secure Reports, Data Mining and Fingertip Production of Graphical Outputs allow different types of Users to interpret the Information.